The Town of Marana partnered with Service Line Warranties of America (SLWA) on September 25, 2018 to offer protection for homeowners for the WSL/SSL protection program. The coverage is voluntary.
Founded in 2003, SLWA has partnered with over 400 leading cities and municipalities in the US to provide repair service plans that offer peace of mind and convenience.
Frequently asked Questions:
Is this really a letter from the Town of Marana?
The Town of Marana worked with Service Line Warranties of America (SLWA) to make you aware of their services.
Why am I receiving this letter?
The National League of Cities recognized homeowner water/sewer line warranty services as something many homeowners have expressed interest in. Homeowners who wish to learn more about this program or want to enroll are encouraged to contact SLWA directly at the number provided in the letter. Homeowners who are not interested in these services can disregard the letter entirely. If you choose to enroll in this program, please do so with the understanding that the Town of Marana in no way warrants or is liable for the work or performance of SLWA. The Town of Marana is only making you aware of the availability of their service.
Why is the Town of Marana working with SLWA?
This program was brought to the Town through an Enterprise Program of the National League of Cities administered by SLWA. They were selected because of their high customer service and quality ratings.
What is in this Program for the Town?
This program provides several benefits to the Town. First, it educates residents of their service line responsibility. Secondly, SLWA only uses qualified local contractors so repair dollars stay within the community. Third, the Town can be assured that all repairs are performed to code and that all appropriate permitting is pulled.
Is the Town receiving any compensation for SLWA?
SLWA does offer the Town compensation for allowing the use of the Town seal on the letter. The support of the Town alerts residents of the legitimacy of the program resulting in more enrollments, which in turn allows SLWA to offer a lower price to the Town’s residents due to increased participation. No minimum participation is required.
