The customer service portal is a convenient way to set up preferred payment methods. You may also sign up for autopay, e-billing, make changes to your contact information, and access current and past billing statements.
There is a 3.25% service fee with a minimum of $3.00 when using a credit or debit card. There is no fee for EFT/ACH (e-check) payments.
To access the online Customer Engagement Portal click the PAY HERE button below.
PAY HERE
To pay your bill online, please click the Customer Engagement Portal link below. First-time access will require registration.
You will need the following information on hand to complete registration:
If you do not have this information, please contact Marana Water at 520-382-2570.
Access the Customer Service Portal
To pay by phone, please call Town of Marana Customer Service: 520-382-1999
Phone Hours Monday – Friday 8:00 AM to 5:00 PM
You may also call our automated line, toll-free, at 855-769-0523. You will need your account number at the time of the call. The automated line is available 24/7.
Check or money order is accepted. Please make payment payable to Marana Water and include the payment stub with the account number.
Mail to: Marana Water 11555 W Civic Center Drive Marana, AZ 85653
Please contact Town of Marana Customer Service at 520-382-1999 for assistance with the pay by mail option.
Office Location Town of Marana Municipal Complex Administration Building 11555 W Civic Center Drive Marana, AZ 85653
Business Hours Monday – Friday 8:00 a.m. to 5:00 p.m.
For in person payments outside of normal business hours, please use the drop box located to the right of the administrative building main entrance.
If your service has been disconnected due to non-payment, you must contact our office at 520-382-2570 to make payment.
To restore service, the account balance plus the reconnection fee must be paid in full.