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Water Establishing Service

Start Service

For existing connections only. For new meter installation visit the Meter Installation page.

Stop Service

For current Marana Water customers looking to Stop Service at their residence

Glad to Help

The Business Services team is glad to assist with establishing new service with the Marana Water department. All requests are received and processed electronically Monday - Friday from 8 AM to 4 PM. Any requests made after 4 PM will be processed the following business day. The Water Department requires a 24-hour lead time for most requested services (excluding holidays and weekends).

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Service Establishment Fees

Effective February 24, 2020

Marana Water charges one-time, non-refundable, administrative connect fees for any customers applying for water and/or sewer service within our water system. These fees will appear on the first statement.

There is a $60 water administrative connection fee for all new water accounts. Should a customer need same day service, an additional $40 fee will apply. We provide discount of $10 for active military (with valid ID) or existing Marana Water customers.

Sewer customers living in the Continental Reserve, Hartman Vistas and Cortaro area, are serviced by Pima County Regional Wastewater Reclamation Department (RWRD). Marana Water processes the bills for Pima County RWRD. There is a $20 sewer connection fee for these locations. To contact Pima County RWRD for any reason, other than establishing an account, please call (520) 724-6609. For more information about Pima County RWRD you can click here for billing questions or here for rates and fees.

Customers living in Saguaro Bloom and North Marana, are Marana Water Reclamation customers and there is a required $10 sewer connection fee.

Water and sewer bills will be on one statement, which are mailed by the Town of Marana. Only service addresses that have a sewer system connection will receive sewer related charges on the statement.

Security Deposits

In addition to the one-time administrative connection fees, the Town of Marana requires all customers to pay a refundable security deposit. The deposit amount depends on the size of the meter at the property, and the amounts can be found on the Rates and Fees page.

The security deposit can be applied to the first water bill or pre-paid by 4:00 PM the business day prior to service commencement date. Failure to pay the required security deposit by the due date will result in a disconnection of water service. The security deposit can be made by:

Phone with a debit/credit card or banking account by calling (520) 382-1999
Mailing in a check or money order to Marana Water 11555 W. Civic Center Dr, Marana, AZ 85653
Dropping off a payment to our payment location: Administration Building, 11555 W. Civic Center Dr (Barnett Rd and Civic Center Dr).

We are able to waive the security deposit for customers that will be the owner, and primary resident in the home, by collecting three (3) letters of good standing from previous utility companies (gas, electric, water, trash or sewer). A letter of good standing will indicate the customers name and former address along with the most recent 12-month history of late payments, disconnections of service and returned payments signed by the utility company representative.